Shipping policy
SHIPPING POLICY
Processing Time All orders are carefully packaged and processed within 1-3 business days. During peak seasons or promotional periods, processing may take up to 5 business days.
Shipping Methods & Delivery Times We offer the following shipping options:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Express Shipping (1-2 business days)
Delivery times are estimates and begin after your order has been processed and shipped.
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping is available on orders over $150 within the United States.
Tracking Information Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's journey.
International Shipping We currently ship to the United States. International orders may be subject to customs fees, duties, and taxes determined by your country's customs office. These charges are the responsibility of the recipient.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 48 hours of delivery at LunethoftheFae@gmail.com. We'll work with you to resolve the issue promptly.
Address Accuracy Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
